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Green screen in preview player

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calcu007

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It appears a green screen in the CloneBD preview player. I was checking the movie Kudo: the two strings.
 

Attachments

  • AnyDVD_8.0.8.0_Info_E_KUBO_TWO_STRINGS.ziplog
    267.4 KB · Views: 2
calcu007 said:
It appears a green screen in the CloneBD preview player. I was checking the movie Kudo: the two strings.
Click to expand...
Please open the settings dialog/General in CloneBD.
Mark "Show debug log".
Then play the movie in the preview player.
Copy&paste the log information from the "PreviewPlayer" pane here.
 
Code: 
00:00:19.979 | [Hint] PreviewPlayer [Chameleon-4] set playlist 799, inTime 00:00:00.000, stopTime unset
00:00:19.980 | [Hint] PreviewPlayer [Chameleon-4] ------------------
open clip 187
00:00:19.981 | [Notice] PreviewPlayer [Chameleon-3] Processing started, activating transcoder...
00:00:20.227 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Container [ffffffff]/type -> TRANSPORT_STREAM
00:00:20.230 | [Debug] PreviewPlayer [Agama -5] Creating aux surface 1920x1080
00:00:20.664 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM::parse:607 > ===== MAGIC =====
00:00:20.664 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM::parse:608 > Type: Non-Seamless
00:00:20.664 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM::parse:609 > Index: 0
00:00:20.664 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM::parse:610 > Time Absolute (90 kHz): 0
00:00:20.664 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM::parse:611 > Time Relative In (90 kHz): 1048560
00:00:20.664 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM::parse:612 > Time Relative Out (90 kHz): 549711674
00:00:20.664 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM::parse:613 > Time Seek (90 kHz): 1048560
00:00:20.664 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM::parse:614 > =====
00:00:20.664 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Demultiplexer [0]/is.ssif -> 0
00:00:20.664 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Demultiplexer [0]/is.3D -> 0
00:00:20.670 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Encoder [1100]/../manager -> internal
00:00:20.670 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Encoder [1100]/../name -> copy
00:00:20.670 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [ffffffff]/useplayer -> 1
00:00:20.670 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [ffffffff]/useencoder -> 0
00:00:20.670 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [1100]/../manager -> none
00:00:20.670 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [1100]/../name ->
00:00:20.670 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Decoder [1100]/../manager -> drone.ffmpeg
00:00:20.670 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Decoder [1100]/../name -> CODEC_ID_DTS
00:00:20.670 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [1101]/usestream.prefetch -> 0
00:00:20.671 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [1102]/usestream.prefetch -> 0
00:00:20.672 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [1103]/usestream.prefetch -> 0
00:00:20.675 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Encoder [1011]/../manager -> internal
00:00:20.675 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Encoder [1011]/../name -> copy
00:00:20.675 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [ffffffff]/useplayer -> 1
00:00:20.675 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [ffffffff]/useencoder -> 0
00:00:20.675 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [1011]/../manager -> cpu
00:00:20.675 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [1011]/../name ->
00:00:20.675 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Decoder [1011]/../manager -> drone.accel.amd
00:00:20.675 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Decoder [1011]/../name -> CODEC_ID_H264
00:00:20.685 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Decoder [1011]/use.accelerator -> 1
00:00:20.686 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Decoder [1011]/base.is.right.eye -> 0
00:00:20.703 | [Debug] PreviewPlayer [Chameleon-5] SYNCHRONIZER::processAudio:402 > Time Audio:1100 (90 kHz): OrigPTS
00:00:20.981 | [Notice] PreviewPlayer [Chameleon-3] {AMD UVD/VCE-decoder}2016-12-20 06:39:27.749 2504 [AMFDecodeEngineImplDX11] Info: CreateDecoder() Init OK! Video HW VIDEO DECODER DX11.1 (1920x1080) for input stream; profile:UVD H264 Unencrypted Config Profile
00:00:40.977 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Encoder [1200]/../manager -> internal
00:00:40.977 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Encoder [1200]/../name -> copy
00:00:40.977 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [ffffffff]/useplayer -> 1
00:00:40.977 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [ffffffff]/useencoder -> 0
00:00:40.977 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [1200]/../manager -> none
00:00:40.977 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [1200]/../name ->
00:00:40.979 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [1202]/usestream.prefetch -> 0
00:00:40.980 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [1201]/usestream.prefetch -> 0
 
Last edited by a moderator:
Here is a better log
 

Attachments

  • log.txt
    14.9 KB · Views: 3
calcu007 said:
Here is a better log
Click to expand...
Thanks - ok, so you're using the AMD acceleration.
  1. does it work, when you disable hw acceleration
  2. with hw acceleration on, what happens when you try to convert that title to MKV/MP4? (You can try that and abort, then see if the resulting file plays)
 
Pete said:
Thanks - ok, so you're using the AMD acceleration.
  1. does it work, when you disable hw acceleration
  2. with hw acceleration on, what happens when you try to convert that title to MKV/MP4? (You can try that and abort, then see if the resulting file plays)
Click to expand...

1. Yes, it works if i disable hw acceleration. 2. I tried to convert mkv. It have same problem with green screen image
 
Is that only with this disc or with others?
And what's the exact model of your AMD card? (Drivers are current?)
 
AMD Radeon R5 M335, driver 16.12.1. I had not tried other movie yet
 
I tried other movies with same problem with hw enabled. My laptop also has a Intel GPU. I dont have the problem using Intel hw.
 
A green display means that the UVD decoder of AMD is not returning any image (what black is for the RGB colorspace, green is for the YUV colorspace). I have to add an additional check to figure out what's going on because AMD is not reporting any error.

Also your driver seems to be outdated, the latest version is in the 21.x range.

http://support.amd.com/download/mobile?os=Windows+10+-+64
 
Fabian Steiner said:
A green display means that the UVD decoder of AMD is not returning any image (what black is for the RGB colorspace, green is for the YUV colorspace). I have to add an additional check to figure out what's going on because AMD is not reporting any error.

Also your driver seems to be outdated, the latest version is in the 21.x range.

http://support.amd.com/download/mobile?os=Windows+10+-+64
Click to expand...

Sorry for the mistake. That number is Radeo software version. The driver installed is 21.19.384.0
 
Same problem with the new release

Code: 
00:00:04.695 | [Hint] PreviewPlayer [Chameleon-4] set playlist 800, inTime 00:00:00.000, stopTime unset
00:00:04.696 | [Hint] PreviewPlayer [Chameleon-4] ------------------
open clip 800
00:00:04.990 | [Notice] PreviewPlayer [Chameleon-3] Processing started, activating transcoder...
00:00:05.037 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Container [ffffffff]/type -> TRANSPORT_STREAM
00:00:05.038 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM:Parse:607 > ===== MAGIC =====
00:00:05.038 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM:Parse:608 > Type: Non-Seamless
00:00:05.039 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM:Parse:609 > Index: 0
00:00:05.039 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM:Parse:610 > Time Absolute (90 kHz): 0
00:00:05.039 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM:Parse:611 > Time Relative In (90 kHz): 1048560
00:00:05.039 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM:Parse:612 > Time Relative Out (90 kHz): 729065850
00:00:05.039 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM:Parse:613 > Time Seek (90 kHz): 1048560
00:00:05.039 | [Debug] PreviewPlayer [Chameleon-5] TRANSPORT_STREAM:Parse:614 > =====
00:00:05.039 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Demultiplexer [0]/is.ssif -> 0
00:00:05.039 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Demultiplexer [0]/is.3D -> 0
00:00:05.044 | [Debug] PreviewPlayer [Chameleon-5] MEMORY_SHARE::MEMORY_SHARE:188 > MEMORY_SHARE(PAYLOAD(V:1011)): allocating size=67108864
00:00:05.045 | [Debug] PreviewPlayer [Chameleon-5] MEMORY_SHARE::MEMORY_SHARE:227 > MEMORY_SHARE(PAYLOAD(V:1011)): allocating size=67108864, address=7AD30000
00:00:05.045 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Encoder [1011]/../manager -> internal
00:00:05.045 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Encoder [1011]/../name -> copy
00:00:05.046 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [ffffffff]/useplayer -> 1
00:00:05.046 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [ffffffff]/useencoder -> 0
00:00:05.046 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [1011]/../manager -> cpu
00:00:05.046 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [1011]/../name ->
00:00:05.046 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Decoder [1011]/../manager -> drone.accel.amd
00:00:05.046 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Decoder [1011]/../name -> CODEC_ID_H264
00:00:05.047 | [Debug] PreviewPlayer [Chameleon-5] MEMORY_SHARE::MEMORY_SHARE:188 > MEMORY_SHARE(PAYLOAD(A:1100)): allocating size=10485760
00:00:05.047 | [Debug] PreviewPlayer [Chameleon-5] MEMORY_SHARE::MEMORY_SHARE:227 > MEMORY_SHARE(PAYLOAD(A:1100)): allocating size=10485760, address=7A330000
00:00:05.047 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Encoder [1100]/../manager -> internal
00:00:05.047 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Encoder [1100]/../name -> copy
00:00:05.047 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [ffffffff]/useplayer -> 1
00:00:05.047 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [ffffffff]/useencoder -> 0
00:00:05.047 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [1100]/../manager -> none
00:00:05.047 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Converter [1100]/../name ->
00:00:05.047 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Decoder [1100]/../manager -> drone.ffmpeg
00:00:05.047 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Decoder [1100]/../name -> CODEC_ID_DTS
00:00:05.047 | [Debug] PreviewPlayer [Chameleon-5] MEMORY_SHARE::MEMORY_SHARE:188 > MEMORY_SHARE(AUDIO PLANE): allocating size=3145728
00:00:05.047 | [Debug] PreviewPlayer [Chameleon-5] MEMORY_SHARE::MEMORY_SHARE:227 > MEMORY_SHARE(AUDIO PLANE): allocating size=3145728, address=7A030000
00:00:05.048 | [Debug] PreviewPlayer [Chameleon-5] MEMORY_SHARE::MEMORY_SHARE:188 > MEMORY_SHARE(VIDEO PLANE): allocating size=4608
00:00:05.048 | [Debug] PreviewPlayer [Chameleon-5] MEMORY_SHARE::MEMORY_SHARE:227 > MEMORY_SHARE(VIDEO PLANE): allocating size=4608, address=7A020000
00:00:05.051 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Decoder [1011]/use.accelerator -> 1
00:00:05.051 | [Hint] PreviewPlayer [Chameleon-4] IChameleonFrontEnd::GetString Decoder [1011]/base.is.right.eye -> 0
00:00:05.054 | [Debug] PreviewPlayer [Chameleon-5] SYNCHRONIZER:ProcessAudio:402 > Time Audio:1100 (90 kHz): OrigPTS
00:00:05.782 | [Notice] PreviewPlayer [Chameleon-3] {AMD UVD/VCE-decoder}2017-01-21 20:21:59.240 2C1C [AMFDecodeEngineImplDX11] Info: CreateDecoder() Init OK! Video HW VIDEO DECODER DX11.1 (1920x1080) for input stream; profile:UVD H264 Unencrypted Config Profile
00:00:05.893 | [Debug] PreviewPlayer [Chameleon-5] TASK_CONVERTER:Process:359 > subtitle: clearing surface
00:00:26.047 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1011, Type:11, Clock:4294967295, State:3
00:00:26.048 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1100, Type:21, Clock:4294967295, State:4
00:00:27.048 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1011, Type:11, Clock:4294967295, State:3
00:00:27.048 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1100, Type:21, Clock:4294967295, State:3
00:00:28.048 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1011, Type:11, Clock:4294967295, State:3
00:00:28.048 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1100, Type:21, Clock:4294967295, State:3
00:00:29.048 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1011, Type:11, Clock:4294967295, State:3
00:00:29.048 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1100, Type:21, Clock:4294967295, State:4
00:00:30.049 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1011, Type:11, Clock:4294967295, State:3
00:00:30.049 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1100, Type:21, Clock:4294967295, State:3
00:00:31.052 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1011, Type:11, Clock:4294967295, State:3
00:00:31.052 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1100, Type:21, Clock:4294967295, State:3
00:00:32.052 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1011, Type:11, Clock:4294967295, State:3
00:00:32.052 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1100, Type:21, Clock:4294967295, State:4
00:00:33.052 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1011, Type:11, Clock:4294967295, State:3
00:00:33.052 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1100, Type:21, Clock:4294967295, State:4
00:00:34.053 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1011, Type:11, Clock:4294967295, State:3
00:00:34.053 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1100, Type:21, Clock:4294967295, State:4
00:00:35.053 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1011, Type:11, Clock:4294967295, State:3
00:00:35.053 | [Debug] ...suppressing identical messages....
00:00:35.053 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1100, Type:21, Clock:4294967295, State:4
00:00:36.054 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1100, Type:21, Clock:4294967295, State:4
00:00:37.054 | [Debug] PreviewPlayer [Chameleon-5] HUB::Next:276 > Chameleon(0FB845E0) :: Hub request, PID:1100, Type:21, Clock:4294967295, State:4
 
Last edited by a moderator:
Sorry the first one has Intel and AMD enabled. This one only has AMD
 
I have contacted AMD about this, because I get no error or any other indication that there is an error or problem with the surface.
 
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