Movies will not play using PowerDVD11

[chip_dawg]

How do I get movies to play using PowerDVD 11?

 

[Ch3vr0n]

Wrong section, the anydvd hd section is reserved for disc problems only. As to your question: insert disc, start powerdvd, press play, done.

 

[chip_dawg]

Point me to the right section. I had no issues with playback until version 8.0.3. Is there a tutorial?

 

[Ch3vr0n]

It already is in the right section, I moved it. What exactly is the problem? You're not giving a lot of info to go on. V8 works exactly the same way v7 does.

 

[chip_dawg]

I click on the movie in version 7 and it plays. In version 8, I get the warning "Cyberlink PowerDvd cannot access the storage device. Select another device when playback stops", I click ok and I get a region code screen and I click ok. Then I get a code 800401F9 - Error in the DLL

 

[Ch3vr0n]

Post a couple images as it's unclear from that post what's throwing the error, but sounds to me like a powerdvd issue and not an anydvd one (though not excluding that yet). Though my money is on powerdvd.

 

[chip_dawg]

Files attached

 

[Ch3vr0n]

Yeah, that's not an anydvd problem. That's down to powerdvd. It's asking for a Blu-ray region to be assigned but it can't assign one because according to image 2 you don't have any changes left. You'll need to use Google, pretty sure there's a way to 'reset' the Blu-ray regions counter for powerdvd.

 

[Adbear]

But if AnyDVD is decoding the disc properly then it shouldn't need to ask for a region code.

Check the region settings in the Blu-ray section of AnyDVD and make sure they are turned on.

 

[chip_dawg]

Thx for your help.

 

[James]

Files attached

PowerDVD installation is corrupt. Likely one of the many Cyberlink services isnt running. Uninstall PowerDVD. Reinstall it.

 

[chip_dawg]

I upgraded to Power DVD 16 and I get this screen. File attached.