Yeah..I'd laugh if you expected that too, if I was the car dealer.
But it think he's saying it feels more like this instead...
If you went to the Mercedes dealer for service on your several year old car, and they told you the car dealer is different now. It's the same car name, but the dealers name now is Maxcedes, and you'll need to re-purchase your car, to get service on your car, from them.
Just as far-fetched, but I'm sure you get the idea of the feelings involved.
The only problem with now giving 50% to everyone, is they'd also need to refund 30% more to all the others who just got the 20% and paid already.
It would be a mess now, and not fair to those who've already paid without the larger amount discount, too.
So, it's best then, for some, as a small percentage will do...to not purchase as yet.
See how things go with RedFox.
If the customer can outlast their need to burn a BluRAY they just got, then they'll get time to calm their fears about RedFox being here long enough, to get the type of license they want, and feel it's worth it.
Plus, as RedFox is here for months and years... The customer may be lucky to see another discount that they like, and not miss out on it this time.
It's not bitchin...it's just understandable customer fears, and hurt feelings.
It's not going to change, and customers have a right to be angry, but RedFox already made-up their minds, and can't change it now or it's not fair to the ones who already purchased at only 20% off.
You sound like you're channeling Neville Chamberlin...
Yes, it IS just like what I said...a Mercedes dealer doesn't issue the Mercedes warranty, Mercedes does. Same product, same owner...
If Indian Motorcycles went out of business...oh, wait...they did!...and today you want to buy a new Indian Motorcycle (say, a Chieftain 2016 model) and because you had an Indian new RIGHT before the factory closed (in 1953) you insist they 1) fix your 74 year old motorcycle under the old warranty or 2) give you a 50% discount.
If you are outraged because 12 years after buying a guaranteed replacement "blades" for Life! "weedeater attachment", off of late night TV, they went outa business...seek therapy.
But not realizing that when a company is gone...over, kaput, gone fishin'...that's it...and complaining - is definitely BITCHIN'!
Someone buying a branded product and offering it as a new company...that's common everyday business.
You don't get new owners paying old owner's bills...or give favorite customer perks to new customers (see Indian Motorcycles example, rinse, repeat...).
Sorry you are struggling to see the very Black and White situation here, but it's been
essplaned many times here and it's getting harder to not get it.
Good job, that takes a lot of work missing the point.
Redfox requires you to buy a license; get your discount from Slyfox...oh, wait...they're gone.
ROFLMAO!