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Audio Sync Problems

Having gotten a little sleep I realized something. Somehow in my mind I had merged this thread and the Encoding cuts of first 0.5-1.5 seconds thread. :doh: Erm... sorry. However, my problem does seem to almost be a weird combination of both.

Anyway, I'll just duck out of here now feeling like a fool.
 
Some explicit information for "Peer" and a question

Peer, I know you're trying to help, and I know from experience the problem of trying to reproduce an issue, however, by now, it should be obvious that there IS a problem.

The simplest example I've been able to reproduce is as follows ..

The DVD is Coldplay Live 2003
I chose the simplest, lowest quality video I could - 320x180, quality=10
with Generic Divx look at chapter 1 from about 1m 25 seconds onwards until the singer is in closeup and notice that it is obviously out of sync.

Repeat using "iPod video" (i.e. MP4) and notice that they're in sync.

For the record, the behavior is the same regardless of the size or quality settings, and happens on ALL the DVD's I've tried (about 20).

If it helps, I can send the encoded files for Ch 1 of both AVI and MP4, although they're about 13Mbytes each,so I'm a little reluctant.

Ian T., Waterloo. Ontario
 
Zune synch probs

Ive got the new Zune which I love but I'm having similar audio synch problems. The audio seems to be about 02 - .4 seconds behind the video. II
ve tried The Police Synronicity video (ironic?), The Office seasons 1 and 2. Beavis and Butthead and Saw 3 (what great taste I have) . i've been using a quaitly setting of 20. any thoughts? I'm a big money radio guy from Salt Lake and I'll tell everyone how great this program is if you can help.
 
What format are you using with the Zune? I think mp4 is the only one the Zune software will accept, and the Zune software then converts it again. So, does the sync problem happen before or after you put it on the Zune.
 
Another user with sync problems

Hi - I hope this info helps you diagnose the problem:

Software: AnyDVD 6.2.1.5 and CloneDVDMobile 1.1.4.0
Disc: Spaced Season 1 Region 2 (UK)
Format iPod 5 gen
Res 640x480
Quality 23

Sound sync problems.

I tired setting the frame rate in the devices.ini to 29.97 and 30 but this made no difference. It also seems to cut a small amount of time from the start of the video.

I also tried Intervideo iVideo to go and this exhibited no sync problems, suggesting that AnyDVD is working fine.

This was reproduced on a desktop and a laptop PC.

UFO Season 1 region 2 seems to be the same also.

Spiny.
 
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Another One with the Sync Issues

Like others, I am also seeing the sync issue with every DVD I try. Here are some details:

Movies (to name a few): Cars, GoodMorning Vietnam, United 93, Star Trek TV Series Season 1, Superman Returns, Cosmos TV Series

Using latest versions of AnyDVD, CloneDVD, and Clone DVDMobile

Steps:
1) Put DVD in drive
2) Launch Clone DVD Mobile
3) Choose Generic DivX (have tried the Archos settings as well. My device is an Archos AV500)
5) Browse for DVD drive and select items
6) Choose Audio Stream. Only the AC3/2 ones which correspond to the selections.
7) Choose 720x480 (NTSC TV) , Set Video quality slider to highest possible, Check box to De-Interlace (I've tried some without this checked as well), choose filename/destination and label
8) Hit GO!

Computer Specs:

OS Name Microsoft Windows XP Professional Media Center Edition 2005
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Sony Corporation
System Model VGC-RB45G
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 3 GenuineIntel ~3000 Mhz
Processor x86 Family 15 Model 4 Stepping 3 GenuineIntel ~3000 Mhz
BIOS Version/Date Intel Corp. EV91510A.04T.0051.2005.0313.1931, 3/13/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
Time Zone Eastern Standard Time
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.11 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.85 GB
Page File C:\pagefile.sys

Hope a resolution is found for this soon. I LOVE the ease of use of the program, just need the output to be in sync. Thanks
 
Mckafkamkl

all of my mobile use is at the 320X180(or smallest size). I have changed quality but for these settings I have never seen sync problems. when i get bact to the office tomorrow I will try similar settings to what you used and see what I get. Why don't you try the small settings and see if there is any difference
 
Will try lower settings

I'll try the lower settings jsut to see what happens, but as I want the best possible resolution for my device (I also plan to stream these to a regular tv), I want to be able to use all the best settings, ultimately.
 
Interesting discovery

A couple of things, using lowest settings, the sync was a little bit but the video becomes a little 'jerky' and of course rather low grade quality. The bigger item of interest is this: I use the Generic DivX and highest settings for two reason, for the best quality on my Archos, but also to stream to my XBox360. I've tried play back of the 'ripped' DivX files on my Archos and on my computer in WinDVD8, both show the sync issue. However, to stream DivX files to my Xbox360, I have to use a program called Transcode360 (http://runtime360.com/projects/transcode-360/) which works rather well, provided one can do without FF and Rew. HOWEVER, I do not see the sync issues when streaming to my Xbox360! Same file that displays some sync issue on the Archos and on the computer using WinDVD, will stream via Transcod360 with audio in sync. I've tested 2 files so far, and will see if it is consistent. I dont know what this may mean, an dit doesnt resolve the playback on my Archos, but it is interesting nonetheless.
 
Interesting discovery

A couple of things, using lowest settings, the sync was a little bit better but the video becomes a little 'jerky' and of course rather low grade quality. The bigger item of interest is this: I use the Generic DivX and highest settings for two reason, for the best quality on my Archos, but also to stream to my XBox360. I've tried play back of the 'ripped' DivX files on my Archos and on my computer in WinDVD8, both show the sync issue. However, to stream DivX files to my Xbox360, I have to use a program called Transcode360 (http://runtime360.com/projects/transcode-360/) which works rather well, provided one can do without FF and Rew. HOWEVER, I do not see the sync issues when streaming to my Xbox360! Same file that displays some sync issue on the Archos and on the computer using WinDVD, will stream via Transcod360 with audio in sync. I've tested 2 files so far, and will see if it is consistent. I dont know what this may mean, and it doesnt resolve the playback on my Archos, but it is interesting nonetheless.
 
Confirmed 'fix' from another post

I just want to confirm from someone else's earlier post that if indeed you take an AVI file made with CloneDVD Mobile that has audio sync problems, and run it through the program PocketDvX Encoder (http://www.pocketdivxencoder.net/), it will make a brand new AVI file that has no sync problems (at least it fixed the problem for me and my Archos AV500 and WinDVD). Simply open the program, choose your device, and then on the bottom of the GUI is a button that says "Fix Audio/Video Synchronization". Click on that to navigate and open your AVI file that has the sync problem and the program will sweep through it and produce an AVI file with the same title only with "_resynced" tagged to the file name. Seems like this resync feature could be something that is incorporated into the CloneDVD mobile program. Maybe?
 
I've had no issues

I've read through the whole forum and I wasn't sure I would even try this program. Since it was free to try I decided to see what my results were. I've encoded Grudge 2, Fearless, and Donny Darko. I don't have issues with the audio being out of sync. The way I'm doing it is using Anydvd to take the encryption off. CloneDVD2 to rip just the movie and audio I want from the dvd, then using CloneDVD mobile to make the AVI file. Haven't had an issue and will be purchasing the program really soon. I haven't tried to make the avi file directly from the DVD drive. I guess that would remove using CloneDVD2 which would be faster. But I'm ripping the movie at work and the DVD drives on these laptops are slow.
 
Any Progress??

So Peer,
It's now been 3 weeks (22 Feb we last saw you) since several people gave you specifics, as you requested, and I notice that silence reigns. Not to be too churlish about this, but you were fairly pushy about the fact that absence of specifics was what was holding you (Slysoft) up in this matter.

Are you making any progress?? or searching for more reasons to blame the problems on your customers??

An increasingly disappointed customer (yes I've paid for all my Slysoft software, and I use them ALL).
Ian
Waterloo, Ontario.
 
I too encountered the issue with the sync. However being in the business of support I understand Slysofts position when requesting information.
I have read all the post and nobody really gives all the information that would help Slysoft in reproducing the issue.
They are not testing this product on 5 million different machines with different hardware/software compatibility issues, so folks do have to understand that this is an issue with all products. So the more information you can give the better they able to find a solution.
Being able to reproduce the issue is 95% of the problem, resolving it usually takes less time.

So for me I only have the issue with one movie however I did this movie on a seperate machine then my own, using the Trial Version (For my nephew).
I was trying to show him how to do it as well as burn many movies for me to take on my trip(I am currently on my trip).
All the movies I did on my machine work like a champ.
Since I am away from home and did not notice the issue since I was on my trip, I cannot try it on my home PC.

But here is the info from my nephews PC.

1. Windows XP SP2
2. Norton System Work Running, Includes Firewall/AntiVirus
3. Movie = Colditz
4. 2GB Ram
5. 2.0 GHZ CPU
6. ATI Radeon 9200 Video card
7. Resolution =320x240
8. Video Quality set at - 23 -> Estimated fle size 749mb 517kpbs
9. Deinterlace Video material checked
10. File Type = .mp4

I have done many movies just did this one on my nephews comp to show him.
When I arrive back home I will try it agian on my home comp and check the difference.

Right now to me, it is either a hardware issue or software compatibility issue.
Regards,
T.
 
Is there a fix coming?

I've been patiently waiting for a fix for the audio sync problems. I'm building Generic DivX files and nearly every one has the sync problem. And sure enough, the PocketDvX Encoder fixes the problem every time. For now, I'm using Intervideo's WinDVD creator to build WMV files until the sync problem is fixed. One less step for me as I use WinDVD creator for recording TV and converting my Beta, VHS, and 8mm tapes. I've been unable to use CloneMoble for what I purchased it really purchased it for. Too bad. A fix for this would be very much appreciated at this point as I'd really prefer to use DivX. <Jack>
 
i never really understand why the audio and video for some people is out of sync.
if you have a 10 second video clip with 10 seconds of audio...they're both 10 seconds long...so how can the become out of sync??
surely when the video encoding starts the audio encding should start at the same time and when the video encoding ends the audio encoding ends too.
somewhere along the line the audio for whatever reason is getting delayed.how does this happen??why does this happen?? confused.
 
Audio Sync

Well, it really happens, enough to be clearly seen it but not enough to make a difference in the total length... as in 'split second'. Now, one thing I noticed yesterday that's interesting. I'm been having this problem all the time. However, based on another forum post about 'deinterlace' I unchecked that option. The picture looks the same, but guess what... :agree: my sound was in sync, at least for the two TV shows I did. Maybe I'll have time later today to test out that again. Has anyone else seen this? <Jack>
 
my experience

I convert to generic divx on two machines. Until recently I never had an issue on either box. My settings are 480x270 (or something like that) and quality setting of 50-60 and deinterlaced unchecked.

I have the AnyDVD 114 and CloneDVD Mobile (latest?)
Machine 1
Intel 2200MHZ (Compaq EVO D510)
Windows XP Pro Sp2
Video Card is a MSI Geforce FX5200 (128mb/DX9)
Media Portal (MP)
WMP11
Connects to TV via s-video

Machine 2
AMD ATHLON 2000 MHZ
Win XP Home SP2
MSI Geforce FX4400 (64mb/DX8)
WMP11

All my movies were fine on Machine 2 (it originally had Machine 1's card) and movies were out of synch on Machine 1. I discovered Nvidia's Desktop Manager software caused synch issues and turned it off.

All the movies worked on both machines from then on UNTIL I switched the cards in the PCs to the configuration above.

On machine 1 is media software called MediaPortal (aka MP) to play back movies. Everything was out of synch (divx/avi and wmvs).

I played with the video card settings and got all the movies (but one) to play correctly in MP but had problems in WMP11. Eventually that started working (except for one movie).

Last night I took movies A Scanner Darkly, World Trade Center, and Casino Royale to DIVX as a test. CR and ASD seem ok but WTC was out of synch. Did it again and it fixed (I think).

I will be trying the pocket software on the ones that I can't fix and will try to respond with results.

Also, monitor your CPU usage during playback. My videos folder (50 movies/55gb) is using 100% cpu when I open it with windows explorer(if anyone has a fix for that i would much appreciate it). if your CPU is high this will cause playback problems (alfaclock can help monitor CPU with low overhead) .

Finally, I remember one thing I think fixed some issues is the codec settings. I have AcePro pack installed and in its dashboard I set the audio to use SPIF for AC3 (cannot bee 100% sure because I am not near my home PCs).

Hope this helps.
 
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