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[Resolved] Pineapple Express 1disk "R" rated version

S

szechman

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I am having trouble with the single disk "R" rated version Region 1 of Pineapple Express. I have tried in 2 different burners (all other DVD's work to date) and get the same problem. It goes into "Scanning" mode and never comes out. I have left it sit over night now and it is still scanning. If I have the AnyDVD window up when I eject the DVD, it will quickly tell what the disk is and then goes away. (because I ejected the DVD) I am using AnyDVD v. 6.5.1.4. I cannot create a log file because it never stops scanning. I have read in other posts to try turning off the AI setting but cannot seem to find where this setting is. I hope I have provided enough info. Please help.

Thanks,
Scott
 
Scenario 1:

1. Use Anydvd 6.5.1.4 beta: click http://sandbox.slysoft.com/beta/SetupAnyDVD6514.exe


You may need to reboot after installing if prompted to do so.

2. Click the red fox icon on your toolbar. Click "default". Click "ok".

3. Allow Anydvd up to 10 minutes to scan the disc.


Scenario 2:

a) Keep your license key file backed up safely
b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
c) Reboot
d) Check to see if your system ("my computer") now reports a disc in drive. Do you see a video_ts folder (if you're using a dvd)? Do you see folders or files?

If the answer is "no" to "d)", then Anydvd isn't your problem. As Anydvd is not on your system, Anydvd can't interfere or block the reading process. Possibly your reader or burner is slowing dying, the original disc is bad, or a number of other possibilities exist as well (including messed up ide/sata busdrivers, bad cable on the back of the drive, etc.)

If the answer is "yes", click http://forum.slysoft.com/showthread.php?t=1559 and follow the steps (note that step 4 requires you to post information)
 
Long scan time?

3. Allow Anydvd up to 10 minutes to scan the disc.

Is this common to let AnyDVD scan that long? Why does it take that long?
 
kzar said:
3. Allow Anydvd up to 10 minutes to scan the disc.

Is this common to let AnyDVD scan that long? Why does it take that long?
Click to expand...

It's not common, no, but older systems and newer protections can require it. The scan time is controlled by the CPU and read speed of the DVD drive. Prince Caspian took a long time for some people. On my system it took maybe 10-15 seconds. In later updates the scan time was improved.

AnyDVD is scanning through the disc to see how it needs to be handled. Sometimes it can take longer and the new protections are getting more complex. Complexity can lead to longer scan times.
 
Here is the burnimg info

===============================================
Filter Driver Load Order - ImgBurn v2.4.2.0
===============================================

Upper Device Filter: redbook
Upper Class Filter: maplom
Device: CD/DVD-ROM Device
Lower Class Filter: maploml
Lower Class Filter: PxHelp20
Lower Class Filter: ElbyCDFL
Lower Class Filter: ElbyDelay
Lower Class Filter: AnyDVD
Lower Device Filter: imapi

Filter Name: redbook
File Name: C:\WINDOWS\System32\DRIVERS\redbook.sys
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Filter Name: maplom
File Name: C:\WINDOWS\system32\Drivers\maplom.sys
File Version: 3, 1, 1, 2 [3.1.1.2]
File Description: Maplom.sys
Product Name: Game Jackal
Product Version: 3, 1, 1, 2 [3.1.1.2]
Company Name: SlySoft Inc.
Copyright: Copyright © 2008 SlySoft Inc.

Filter Name: maploml
File Name: C:\WINDOWS\system32\Drivers\maploml.sys
File Version: 3, 1, 1, 2 [3.1.1.2]
File Description: Maplom.sys
Product Name: Game Jackal
Product Version: 3, 1, 1, 2 [3.1.1.2]
Company Name: SlySoft Inc.
Copyright: Copyright © 2008 SlySoft Inc.

Filter Name: PxHelp20
File Name: C:\WINDOWS\System32\Drivers\PxHelp20.sys
File Version: 3.00.56a [3.0.56.0]
File Description: Px Engine Device Driver for Windows 2000/XP
Product Name: PxHelp20
Product Version: [2.0.0.0]
Company Name: Sonic Solutions
Copyright: Copyright © Sonic Solutions

Filter Name: ElbyCDFL
File Name: C:\WINDOWS\System32\Drivers\ElbyCDFL.sys
File Version: 5, 2, 1, 3 [5.2.1.3]
File Description: ElbyCDIO Filter Driver
Product Name: CloneCD
Product Version: 5, 2, 1, 3 [5.2.1.3]
Company Name: SlySoft, Inc.
Copyright: Copyright (C) 2003 - 2006 SlySoft, Inc.

Filter Name: ElbyDelay
File Name: C:\WINDOWS\System32\Drivers\ElbyDelay.sys
File Version: 5, 1, 0, 1 [5.1.0.1]
File Description: Elby Delay Lower Filter Driver
Product Name: CDRTools
Product Version: 5, 1, 0, 1 [5.1.0.1]
Company Name: Elaborate Bytes AG
Copyright: Copyright (C) 2003 - 2006 Elaborate Bytes AG

Filter Name: AnyDVD
File Name: C:\WINDOWS\System32\Drivers\AnyDVD.sys
File Version: 6.5.1.4
File Description: AnyDVD Filter Driver
Product Name: AnyDVD
Product Version: 6.5.1.4
Company Name: SlySoft, Inc.
Copyright: Copyright 2002 - 2009 SlySoft, Inc.

Filter Name: imapi
File Name: C:\WINDOWS\System32\DRIVERS\imapi.sys
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
File Description: IMAPI Kernel Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

and here is the reg entries:

Lowerfilters:

AnyDVD
ElbyDelay
ElbyCDFL
PxHelp20
maploml

Upperfilters:

maplom

I have done everything else and still no luck.

Thanks,

Scott
 
szechman said:
I have done everything else and still no luck.
Click to expand...

Just to verify, after you uninstall Anydvd, your system can see the disc? Windows Explorer is reporting files? Because if that's not happening, there's not much Anydvd can do.

Another option is to try enabling "safe mode" in Anydvd (program settings-->safe mode).
 
Yes I can see the files on drive D (see attached screen shot).

I am trying the safemode now but it does not look good. Still scanning.

Thanks,

Scott
 

Attachments

  • explorer_d.jpg
    explorer_d.jpg
    63.4 KB · Views: 3
szechman said:
Yes I can see the files on drive D (see attached screen shot).

I am trying the safemode now but it does not look good. Still scanning.

Thanks,

Scott
Click to expand...

Well, given that Anydvd 6.5.1.4 handles this disc fine (and based on what I've been told, it does), I guess I would try returning the disc--and buying it from a different location.
 
OK here is the latest. I kept safe mode on, and turned off AI scanning. It came up with an error about the DVD being dirty. (I'll give the exact error later if I need to). It then displayed the DVD as read in the AnyDVD status window. I fired up CloneDVD2 and it said that it is trying to repair a defective DVD structure. It is doing that now. I will let you know the results.

Thanks again,

Scott
 
szechman said:
OK here is the latest. I kept safe mode on, and turned off AI scanning. It came up with an error about the DVD being dirty. (I'll give the exact error later if I need to). It then displayed the DVD as read in the AnyDVD status window. I fired up CloneDVD2 and it said that it is trying to repair a defective DVD structure. It is doing that now. I will let you know the results.

Thanks again,

Scott
Click to expand...

I don't think that's going to work well for you as this disc requires the A.I. scanner to be active (or set to default settings). Again, I would try returning the disc--and buying it from a different location.
 
szechman said:
OK here is the latest. I kept safe mode on, and turned off AI scanning. It came up with an error about the DVD being dirty. (I'll give the exact error later if I need to). It then displayed the DVD as read in the AnyDVD status window. I fired up CloneDVD2 and it said that it is trying to repair a defective DVD structure. It is doing that now. I will let you know the results.

Thanks again,

Scott
Click to expand...

Does AnyDVD report your drive region set to 1?
 
James said:
Does AnyDVD report your drive region set to 1?
Click to expand...

@szechman,

i. Right click the fox on your toolbar. Exit Anydvd
ii. Click start. Right click on "My computer"--->select "properties".
iii.Click on the 'Hardware' tab--->click the 'device manager' button.
iv. Open the dvd/cdrom branch---> right click on your optical drive
v. Click "properties".
vi. You should have a region tab. From there you can select a region.
vii. Select the region that you're in
viii. Start Anydvd
 
Ok, looks like it was a bad DVD. A replacement from the store seemed to do the trick. Thanks everyone for the help. First time I have EVER had a bad DVD right out of the box.

Thanks again,

Scott
 
szechman said:
Ok, looks like it was a bad DVD. A replacement from the store seemed to do the trick. Thanks everyone for the help. First time I have EVER had a bad DVD right out of the box.
Click to expand...

First time for you. Here we see it reported 8 times a week.
(and it's always a "new protection" when 1st reported) :D

-W
 
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