I could use your help if you have time.
I have been using any dvd and clone dvd for some time now with outstanding results, never a problem. I use them both at least 2 times a week, last Friday was the last and again no problem. Sunday I wanted to copy a movie and inserted dvd and started anydvd then clonedvd as always but this time clonedvd would not open saying "windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item". I am logged in as admin.. Okay so I thought well I will just uninstall the program and reinstall it but then I get "clonedvd2 is currently running! you must exit clonedvd2 before you can continue". I rebooted tried again, same thing, I went into file explorer tried to delete folder, same thing, went into safe mode tried to uninstall and delete folder, same thing. I booted into dos using win 98 boot disc and tried to delete folder and still got the same thing. I have tried all that I know and cannot delete or reinstall clonedvd2. My next step is to restore PC with backup image but really would like to know if there is any thing I can do to correct problem in case I run into this again.
Thank you so much in advance for your time and guidance.
In your dept,
Burnout
I have been using any dvd and clone dvd for some time now with outstanding results, never a problem. I use them both at least 2 times a week, last Friday was the last and again no problem. Sunday I wanted to copy a movie and inserted dvd and started anydvd then clonedvd as always but this time clonedvd would not open saying "windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item". I am logged in as admin.. Okay so I thought well I will just uninstall the program and reinstall it but then I get "clonedvd2 is currently running! you must exit clonedvd2 before you can continue". I rebooted tried again, same thing, I went into file explorer tried to delete folder, same thing, went into safe mode tried to uninstall and delete folder, same thing. I booted into dos using win 98 boot disc and tried to delete folder and still got the same thing. I have tried all that I know and cannot delete or reinstall clonedvd2. My next step is to restore PC with backup image but really would like to know if there is any thing I can do to correct problem in case I run into this again.
Thank you so much in advance for your time and guidance.
In your dept,
Burnout