CloneDVD Error 2.9.1.5

[rnagley73]

I have been using CloneDVD for quite some time. I had to fully restore my computer and reinstalled the updated CloneDVD. Now I can't burn any movies at all. Normally the quality bar moves up telling a percentage and that isn't happening either. I tried to use both my original movies and one i burned as a backup and get the same thing every time. I get the following message when I try to copy the movie:

Creation of DVD files was not successful:
video_ts.ifo: unable to open file
The system cannot find the specified path
Please be sure that all required files are available and try again.


I am using a verbatim DVD-R, 16X, 4.7GB, 2 hr disks.
I did not have this problem until recently when i had to reinstall all the software and obtain the license keys again from slysoft support.

Can you please let me know what to do to fix this problem?

Thank you

 

[Webslinger]

1. Use Anydvd 6.4.0.0: click http://static.slysoft.com/SetupAnyDVD6400.exe

You may need to reboot after installing if prompted to do so.

2. Click the red fox icon on your toolbar. Click "default". Click "ok".

3. Use the latest Clonedvd: click http://forum.slysoft.com/showpost.php?p=84511&postcount=1

4. Follow the steps from this link in order: click http://forum.slysoft.com/showthread.php?t=476 (follow them step by step)

If you're using +R DL blank discs, I recommend using Clonecd: click http://forum.slysoft.com/showthread.php?t=327


5. If you still have problems, then . . .

A)
a) Ensure Anydvd is running.
b) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Go to your My Documents folder
h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
i) When replying or posting in the Slysoft forums, look for the icon that looks like

(in other words, look for the paperclip after clicking "quote" or when creating a new thread)
j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
l) Click the "Browse" button, and locate and select the .zip file you created.
m) click "upload"
n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at


B) State the full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?


C) Click http://forum.slysoft.com/showthread.php?t=5091 to see if your question has already been answered

 

[James]

I have been using CloneDVD for quite some time. I had to fully restore my computer and reinstalled the updated CloneDVD. Now I can't burn any movies at all. Normally the quality bar moves up telling a percentage and that isn't happening either. I tried to use both my original movies and one i burned as a backup and get the same thing every time. I get the following message when I try to copy the movie:

Creation of DVD files was not successful:
video_ts.ifo: unable to open file
The system cannot find the specified path
Please be sure that all required files are available and try again.


I am using a verbatim DVD-R, 16X, 4.7GB, 2 hr disks.
I did not have this problem until recently when i had to reinstall all the software and obtain the license keys again from slysoft support.

Can you please let me know what to do to fix this problem?

Thank you

Using Vista? Please try this version:
http://sandbox.slysoft.com/beta/SetupCloneDVD2916.exe