Can't copy DVDs after recent upgrade

[gracewriter]

I have CloneDVD on both my lap top and my desk top. Both have been working beautifully for a couple of years.

Recently, I downloaded upgrades from the site on my desktop and now when I try to copy a DVD on my desktop, I get a prompt that says it's copywrite protected. Hence, I can no longer copy anything on my desktop with ConeDVD!

Oddly, I can take this exact same DVD and copy it on my laptop with no copywrite prompts or problems.

I didn't download the upgrades on my laptop so I suspect the problem is with the upgrades???!!!???

Does anyone have any ideas why this is happening on my desktop and not my laptop?

I am extremely novice when it comes to computer language so I apologize ahead of time if I have a hard time figuring out what you are talking about.

I very much appreciate any help.

Best,


J.

 

[Webslinger]

Does anyone have any ideas why this is happening on my desktop .

Possibly you don't have Anydvd running in the background on your desktop.

Follow the steps, please (in order):

1. Use Anydvd 6.3.0.9 beta: click http://sandbox.slysoft.com/beta/SetupAnyDVD6309.exe

You may need to reboot after installing if prompted to do so.

2. Click the red fox icon on your toolbar. Click "default". Click "ok".

3. Use the latest Clonedvd beta: click
http://forum.slysoft.com/showpost.php?p=81170&postcount=1

4. Follow the steps from this link in order: click http://forum.slysoft.com/showthread.php?t=476 (follow them step by step)

5. If you still have problems, then . . .

A) a) Ensure Anydvd is running.
b) Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Go to your My Documents folder
h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
i) When replying or posting in the Slysoft forums, look for the icon that looks like

j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
l) Click the "Browse" button, and locate and select the .zip file you created.
m) click "upload"


B) State the full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?

 

[gracewriter]

Woo Hoo!

I figured it out! Apparently I didn't setup the anydvd download. Once I did that, now I'm copying again.

Sorry to waste your time.

Best,
J.