1. What version of Game Jackal are you running?
v2.8.17.500
2. What Operating system are you using? 64 bit? service pack?
WinXP SP2 32-bit
3. If you have virtual drives, disable them while profiling and playing profiles. This includes Daemon Tools, Alcohol 120%, Virtual Clonedrive, Clonecdtray, VSO's EZ Play (comes with Blindwrite), and possibly Anydvd. These are programs that are typically blacklisted by copy protections.
Done
4. Remove packet writing software from your system (including Roxio's Directcd, Nero's Incd, Roxio/Sonic's DragtoDisc, Drive Letter Access, CyberLink InstantBurn, NTI's Filecd, etc.)
Done
5. What protection does your game use? Don't know? Find out before posting about issues (and include that information)! Use Protection ID. It's a free program. Use ProtectionID and scan your HD directory where the game is installed (right click the icon on your toolbar, and select "scan files/folders"). Or just scan the main program .exe(s) that you find in the game directory on your hard drive. Provide the protection name and the version number.
no protection> possible cd/dvd checking string=>cd2:\
6. What is the name of the game you're trying to run?
IcewindDale II
7. What is the version of the game?
v2.01
8. Is it cd or dvd version?
cd
9. What region or country is the original disc from?
Australia
10. What cpu are you running?
Intel Centrino 2.0Ghz
11. What optical drives (dvd-rom,cd-rom, burners) are you using to create profiles with? What firmware version is installed on your reader?
Matsushita UJ-846s
12. What security software (firewall, antivirus) are you using? Please provide version numbers.
Norton Antivirus 2005 v11.0.17.1
13. Describe your problem, provide full error messages, and please state clearly what you were doing when you received those error messages.
create profile of IWDII, remove disc, profile works. start civilization IV, close game, Start IWDII profile, get insert disc error??
14. You should have 3 log files in your Game Jackal directory. The first is called Launcher.log, the second is called Profile.log (do not post the Profiler.log file... notice the "r" at the end) and the third is Proc Monitor.log. Copy and paste the information into your next post. Here is one way to do it:
