1. Ensure CPRX is disabled in 1-Click
2. Update to Anydvd 6.3.0.4: click
http://forum.slysoft.com/showpost.php?p=75016&postcount=1
3. If 1-Click still won't work, then right click on the fox icon on your toolbar and select "rip video-dvd to hard disk"
4. Use 1-Click on that rip you just created
5. If you still have problems, then
a) a)Click the red fox icon on your toolbar.
b) Navigate to "Program Settings".
c) Click "enable logging".
d) Click "ok".
e) Put the problematic original disc in your optical drive/reader.
f) Go to your My Documents folder
g) You will see a zip file called "Anydvd_Info_titleofmydisc.zip"
h) When replying or posting in the Slysoft forums, look for the icon that looks like
i) if you don't see that icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
j) a small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
k) click the "Browse" button, and locate and select the .zip file you created.
l) click "upload"
b) State the
full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?