Disney+ Error: Initialization request failed.

[NetworkGuy]

Got the error when trying to download Dancing with the Stars this morning.

I tried logging out and then logging in again.

It plays fine in my web browser.

00:16:08.127 - [Notice] [vendor:disney] Start download
00:16:08.127 - [Notice] [playlist:disney] Playlist information
00:16:08.127 - [Notice] [playlist:disney] Series: Dancing with the Stars, season: 1, episode: 1, episode title: Premiere Night Party
00:16:08.127 - [Notice] [playlist:disney] video: duration 00:00:00.000
00:16:08.127 - [Notice] [playlist:disney] 960x540, codec "avc1.4d401f", framerate: 29.970000, bitrate: 2526000
00:16:08.128 - [Notice] [playlist:disney] audio: duration 00:00:00.000
00:16:08.128 - [Notice] [playlist:disney] en / English, codec "aac", stereo, samplerate 0, bitrate 128000
00:16:08.128 - [Notice] [playlist:disney]
00:16:08.128 - [Debug] [Pump:video:disney] Initialization range is required. Requesting from server.
00:16:08.159 - [Error] [disney] Error receiving: 203 (404) Error transferring https://live-ftc-na-east-1.media.ds...maf-cenc-ctr-2532K/2532_complete-trimmed.m3u8 - server replied: Not Found, https://live-ftc-na-east-1.media.ds...maf-cenc-ctr-2532K/2532_complete-trimmed.m3u8
00:16:08.160 - [Error] [disney] "prod.vast-gl-clt201.stor.bamtech.co" - 404 Not Found
00:16:08.160 - [Error] [Pump:video:disney] Initialization request failed.
00:16:08.160 - [Error] [Mux:disney] First stage stream initialization failed

 

[DeepSpace]

404 Not Found

Do you have any PiHole or VPN in place?
And please don't post snippets, always post the full logfile.

 

[NetworkGuy]

No PiHole or VPN. I can download other files from Disney+ without any problem.

 

[DeepSpace]

I can download other files from Disney+ without any problem.

Then please wait for a few hours or maybe tomorrow and try it again. If it is a normal network problem, it should be resolved until then.
If not, report again.

You only put the text into a .txt file. I said post a logfile. The button to create one is right next to the button to show or hide the text log.

 

[Bill7]

It may be something with that title as others seem to be fine. I get the same 404 error (1.4.2.1 and 1.4.2.2). Wait it out and try later (or watch in your browser since you mentioned that works).

 

[NetworkGuy]

Same problem today.

 

[jsi89]

Same problem today.

And yet, still no log file.

EDIT: Never mind, I've reproduced the error and done the hard work for you. You're welcome. Invoice is in the mail.

 

[NetworkGuy]

And yet, still no log file.

EDIT: Never mind, I've reproduced the error and done the hard work for you. You're welcome. Invoice is in the mail.

And I assume no extra charge for the sarcasm.

 

[jsi89]

And I assume no extra charge for the sarcasm.

No charge for sarcasm because there was none. Would you like to order some?

 

[RedFox 1]

I dont watch that program but if it's a live program, and not a .mp4 it will error out.

 

[jsi89]

I dont watch that program but if it's a live program, and not a .mp4 it will error out.

I don't know much about it (also don't watch it) but from the few seconds I watched while testing streaming it through the D+ site, it had that live captioning where it appears one word at a time. Maybe it premiered as a livestream? But it's a definite replay on-demand title now.

 

[NetworkGuy]

It premiered as a live stream, but in available to view on demand as any other episode on Disney+.

In addition the episodes are being displayed in reverse order.

 

[DeepSpace]

It premiered as a live stream, but in available to view on demand as any other episode on Disney+.

In addition the episodes are being displayed in reverse order.

Did you try it again with the latest version, 1.4.4.1?

 

[RedFox 1]

I tested it and only got that error with episode 1, all the others are fine. I will look into it.