• AnyStream is having some DRM issues currently, Netflix is not available in HD for the time being.
    Situations like this will always happen with AnyStream: streaming providers are continuously improving their countermeasures while we try to catch up, it's an ongoing cat-and-mouse game. Please be patient and don't flood our support or forum with requests, we are working on it 24/7 to get it resolved. Thank you.

Hulu: Provider setup failed

rf4m3

Well-Known Member
Thread Starter
Joined
Apr 21, 2021
Messages
104
Likes
23
Tested with AS 1292 on Windows 10 & 11, NordVPN (US). Note: I have the same issue even with older AS version 1280, 1284, 1290. I think problem started around last month. Any suggestions on how to fix this? Thanks.

I can login to Hulu successfully on browsers, then pick a profile. However on AS, it never ask me to pick a profile.

Below is the log message:

00:00:00.438 - [Notice] AnyStream version 1.2.9.2 (42)

00:00:00.338 - [Notice] [browser:hulu] Startup provider...

00:00:01.291 - [Notice] [hulu] Redirected to https://www.hulu.com/profiles?next=/

00:00:02.804 - [Warning] [hulu] assumed version 3.19.0

00:00:03.572 - [Error] [hulu] Error receiving: 201 (403) Error transferring https://auth.hulu.com/v2/web/profiles/switch - server replied: Forbidden, https://auth.hulu.com/v2/web/profiles/switch

00:00:03.572 - [Error] [hulu] {"error":{"id":"1461809a-04a4-416c-9265-c5502b29443c:1642100311","status":"403","name":"pin_required","message":"PIN is required but it's missing from the parameter.","timestamp":"2022-01-13T18:58:31Z"}}

00:00:03.572 - [Error] [hulu] profile auth failed

00:00:03.572 - [Error] [hulu] failed to switch profile

00:00:03.584 - [Debug] [License] updated: available 99, timeToNext 1442
 

Attachments

  • AnyStream_1.2.9.2.astlog
    676.5 KB · Views: 0
That's your VPN, try it without the VPN, if it works without your VPN, its not an AS issue. If a VPN works, its fine, but AS was not made to work with VPNs. Try using a proxy. Nord sucks, all their IPs are blocked.
 
Thanks, Redfox 1, for your suggestion. However I can't connect to Hulu without VPN as I am outside of US. If I have to replace my NordVPN, which provider would you suggest?

PS. I will keep trying different US servers with NordVPN, so far Hulu is the only one I'm getting an error, all others (APV, NF, D+, HM) work fine.
 
Last edited:
Contact NordVPN for a server that supports Hulu.


Sent from my iPhone using Tapatalk
 
Thanks, Redfox 1, for your suggestion. However I can't connect to Hulu without VPN as I am outside of US. If I have to replace my NordVPN, which provider would you suggest?

PS. I will keep trying different US servers with NordVPN, so far Hulu is the only one I'm getting an error, all others (APV, NF, D+, HM) work fine.
I don't use VPNs at all so I really could not recommend any of them. Nord is the cheapest that's why most people opt for it.Like I said, yes, a lot of people here are successful with a VPN but the program was not made to be used with them. The providers have been aware of VPN usage for awhile and they have blocked many of the IPs that VPNs use. Its a crap shoot.
 
What I don't understand is why my NVPN can connect without any issues to Hulu on regular browsers but just not on AS. Isn't it kind of strange?

On AS, it tried (super fast) to prompt me to choose my Hulu profile (but I never get to that screen), then the "Provider setup failed" error shows up.

If I remember correctly when AS was working previously, I don't have any profiles & PIN in my Hulu. I think if I deleted profiles/PIN, Hulu should be accessible again on AS.
 
Last edited:
What I don't understand is why my NVPN can connect without any issues to Hulu on regular browsers but just not on AS. Isn't it kind of strange?

On AS, it tried (super fast) to prompt me to choose profile (but I never get to that screen), then the "Provider setup failed" error shows up.
My guess would be that they blocked your VPN IP. That's all I can tell you, and no I do not find that strange. AS was not made to use VPNs. That's doesn't mean you can't be successful. But in some cases is a bust. If AS works with Hulu but it doesn't when you use your VPN. My guess would be that your VPN has an issue.
 
Issue resolved. Once I have deleted all my kid's profiles (leaving only mine which I can't delete) and removed the PIN (parental control), Hulu is accessible again in AS version 128x, 129x.

Not sure why Hulu profiles (with PIN) don't work well in AS.
 
Last edited:
Back
Top