Clams
Well-Known Member
- Joined
- Jan 29, 2007
- Messages
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Webslinger, in customer service businesses (hope that includes Slysoft) it is the mission of management to first address the needs of frustrated customers (AnyDVD customers using Shrink) as their 1st priority rather than in the "development of new products". Take care of the "Customer 1st"...this Sony issue (minute as it is) has put Moderaters in positions as "Defenders"..in my 42 years in business, I always put "the customer first"....I will wait patiently while the James Gang gets around to addressing this issue. But, had to get this point off my chest...it's a matter of priorities: who or what comes first? BTW, I can handle life without back up copies of Saw3 or Open Season. :agree:
Timing is everything.... I think it's unfortunate for the poor moderators that this issue arose JUST as this board was kicking off. It has, unfortunately, put them in the tough position of having to be "apologists" for AnyDVD - as opposed to just moderating the forum rules and offering tech help.
Also.... I didn't intend this to be a discussion of Shrink vs ClondeDVD. Again the mods are put in the very *unfortunate* position of having to point to CloneDVD as a "solution" to this new problem. I even had to jump down the throat of a new poster that practicly accused Slysoft of foot dragging on this problem to give CloneDVD a leg up in the market. But the mods being in a position to have to "finger point" at Shrink... doesn't help with this perception.
I agree with Webslinger that any real "venom" should be directed at the real idiots (like Sony) who dance all over the DVD standard in the name of "copy protection".
Thanks greatly to this forum and Webslinger, I don't have to wait to backup Saw3 and Open Season and thanks again! I remain a VERY loyal fan of AnyDVD!! I just popped up when I started hearing the problem being spun straight into the lap of Shrink. The two infamous titles won't rip correctly using Windows Explorer iether - and that's perhaps the true absolute baseline standard of judgement.
-W