I've had this issue once before and I believe I fixed it by removing the VC redistributable and reinstalling AS. You may have both 32 and 64 bit, you should only have to uninstall the one that matches the AS install you have.
View attachment 57825
I believe it has something todo with the Visual C++ Redistributable...
If I start the installation of the VC component which is distributed with Anystream manually, I get the following error:
[34B4:3168][2021-06-06T19:08:33]i001: Burn v3.10.4.4718, Windows v10.0 (Build 19043: Service Pack 0), path: C:\Users\flori\AppData\Local\Temp\{B8871B90-453C-40B2-A8BD-A21F06EEE327}\.cr\vc_redist.x64.exe
[34B4:3168][2021-06-06T19:08:33]i009: Command Line: '-burn.clean.room=C:\Users\flori\AppData\Local\Temp\nst75A7.tmp\vcredist\vc_redist.x64.exe -burn.filehandle.attached=544 -burn.filehandle.self=652'
[34B4:3168][2021-06-06T19:08:33]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\flori\AppData\Local\Temp\nst75A7.tmp\vcredist\vc_redist.x64.exe'
[34B4:3168][2021-06-06T19:08:33]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\flori\AppData\Local\Temp\nst75A7.tmp\vcredist\'
[34B4:3168][2021-06-06T19:08:33]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\flori\AppData\Local\Temp\dd_vcredist_amd64_20210606190833.log'
[34B4:3168][2021-06-06T19:08:33]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2017 Redistributable (x64) - 14.16.27033'
[34B4:3168][2021-06-06T19:08:33]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'
[34B4:367C][2021-06-06T19:08:33]i000: Setting version variable 'WixBundleFileVersion' to value '14.16.27033.0'
[34B4:3168][2021-06-06T19:08:33]i100: Detect begin, 10 packages
[34B4:3168][2021-06-06T19:08:33]i000: Setting version variable 'windows_uCRT_DetectKey' to value '10.0.19041.789'
[34B4:3168][2021-06-06T19:08:33]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 1
[34B4:3168][2021-06-06T19:08:33]i102: Detected related bundle: {6913e92a-b64e-41c9-a5e6-cef39207fe89}, type: Upgrade, scope: PerMachine, version: 14.25.28508.3, operation: Downgrade
[34B4:3168][2021-06-06T19:08:33]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[34B4:3168][2021-06-06T19:08:33]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[34B4:3168][2021-06-06T19:08:33]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[34B4:3168][2021-06-06T19:08:33]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[34B4:3168][2021-06-06T19:08:33]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[34B4:3168][2021-06-06T19:08:33]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[34B4:3168][2021-06-06T19:08:33]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[34B4:3168][2021-06-06T19:08:33]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[34B4:3168][2021-06-06T19:08:33]i103: Detected related package: {EEA66967-97E2-4561-A999-5C22E3CDE428}, scope: PerMachine, version: 14.25.28508.0, language: 0 operation: Downgrade
[34B4:3168][2021-06-06T19:08:33]i103: Detected related package: {7D0B74C2-C3F8-4AF1-940F-CD79AB4B2DCE}, scope: PerMachine, version: 14.25.28508.0, language: 0 operation: Downgrade
[34B4:3168][2021-06-06T19:08:33]i101: Detected package: Windows81_x86, state: Absent, cached: None
[34B4:3168][2021-06-06T19:08:33]i101: Detected package: Windows81_x64, state: Absent, cached: None
[34B4:3168][2021-06-06T19:08:33]i101: Detected package: Windows8_x86, state: Absent, cached: None
[34B4:3168][2021-06-06T19:08:33]i101: Detected package: Windows8_x64, state: Absent, cached: None
[34B4:3168][2021-06-06T19:08:33]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
[34B4:3168][2021-06-06T19:08:33]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
[34B4:3168][2021-06-06T19:08:33]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
[34B4:3168][2021-06-06T19:08:33]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
[34B4:3168][2021-06-06T19:08:33]i101: Detected package: vcRuntimeMinimum_x64, state: Obsolete, cached: None
[34B4:3168][2021-06-06T19:08:33]i101: Detected package: vcRuntimeAdditional_x64, state: Obsolete, cached: None
[34B4:3168][2021-06-06T19:08:33]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
[34B4:3168][2021-06-06T19:08:33]i199: Detect complete, result: 0x0
[34B4:367C][2021-06-06T19:08:36]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[34B4:367C][2021-06-06T19:08:36]e000: Error 0x80070666: Cannot install a product when a newer version is installed.
but I'm not sure how to handle this correct...
Because if I would like to uninstall the VC component...I'm not sure which of those
Br, Florian