AnyStream 1.0.9.3 - no language stream recorded

[MarkusHahn]

I currently use the test licence to evaluate the product.
When I download a film from Netflix or Disney+ I get a MP4 with picture, subtitels, music, and sound effects, but no language. No matter which language I choose (usually German, also tried English).
At first I was on 1.0.9.0. When I addressed that to the support they recommended to try 1.0.9.3 beta which did not solve the issue.
Logfiles attached.

 

[tectpro]

What player do you use to play the files?
Please use MediaInfo to get info on the files.

https://mediaarea.net/en/MediaInfo/Download

After installation, right click the file, select media info and it pop up a window with information about the file.

 

[MarkusHahn]

I just found the solution. First I've always tried to download with the 5.1 HQ audio stream. This lead to the described problem. Now I tried with 128kbps Stereo only and this worked fine. Verified on netflix and Disney+. Issue solved.

 

[tectpro]

I just found the solution. First I've always tried to download with the 5.1 HQ audio stream. This lead to the described problem. Now I tried with 128kbps Stereo only and this worked fine. Verified on netflix and Disney+. Issue solved.

Its seems that your player might not be able to handle DD+ if the AAC works. As I can see in the lof files that

 de / Deutsch, codec "eac-3", 6 channels

has been downloaded for the Disney title.
That's why I asked for MediaInfo information/