CloneBD Test Version watermark

[Jay T]

I'm using 1.2.9.0 and I'm getting a watermark on both my blu ray copies and mkv's. I have the lifetime license so I'm not sure why I would get this.

 

[Reto]

I'm using 1.2.9.0 and I'm getting a watermark on both my blu ray copies and mkv's. I have the lifetime license so I'm not sure why I would get this.

Yes, this happens in some rare cases, and we're currently investigating.
You could help a lot by providing a CloneBD log file that was generated after one of these instances (if you have more than one, all the better).

Also:

• the way you describe it, it seems to always happen for you, is that correct?
• if not always, then: in those situations, was it always the first conversion that did this right after launching CloneBD?
• Does it show up right at the beginning of the movie?

We need as much information as possible, because we're unable to reproduce this in any way.

EDIT: as soon as you can provide that information, I'll make sure, a beta gets released, that hopfully fixes your problem. Sorry for that.

 

[Jay T]

Since original post, I've updated my AnyDVD HD since this occurred and retried with success. I'm not sure how to pull the logs or if I
overwrote them since I retried. I appreciate the follow up and if there's anything I can do to help, let me know.

 

[Ch3vr0n]

Reto is asking for CloneBD logs (which become available after a conversion job) (click the blue button under the statistics summary)