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Problem with 6.1.7.4

dkland

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Just installed version 6.1.7.4 and It no longer recognizes my DVD drive, says I don't have one! (I do and it plays DVD's just fine). I uninstalled, rebooted and re-installed 6.1.7.4 (did it twice) same result, says i do not have a DVD drive. What do I do now?? Should I go back to previous version? Never had this problem before, Any DVD has worked with this computer and DVD drive in all previous upgrades. Any advice would be appreciated.
 
If you're using Vista, then click this.

If you have Zonealarm on your system, ensure Anydvd is being given permission to access the trusted zone.
Similarly if you have a firewall, antivirus or spyware program--ensure it's not blocking Anydvd from running.
Provided you downloaded Anydvd from Slysoft's website, Anydvd is a safe program (you have nothing
to be paranoid about).

If you have System Mechanic, System Mechanic Pro, or any kind of registry monitoring program, please ensure
these programs are allowing Anydvd's installation program to modify your registry--as those programs can block
Anydvd from installing properly.

If you keep getting "your trial has ended" messages, despite using your license key
visit http://forum.slysoft.com/showthread.php?t=196

If Anydvd says your drive is disabled, ignore the message unless you also receive it
when you have a movie inserted in that drive.
Some drives' firmware may report the wrong
information to Anydvd. Often Anydvd will still function properly.
visit http://forum.slysoft.com/showpost.php?p=2891&postcount=12 (Zebadee's Anydvd works fine)

If Anydvd can't see your drives or they aren't listed, click the red fox icon on your toolbar. Navigate to "Drives"-->"Selection".
Ensure your optical drives are checkmarked.

Right click the Anydvd icon on your desktop. Click "properties". Click the "Compatibility tab". If you're using
Windows XP, ensure the box for "compatibility mode" is not selected. -- thanks to vbro for the information

linx05 says Teatimer enabled on Spybot can cause problems during installation: visit http://forum.slysoft.com/showpost.php?p=36804&postcount=5

1. Exit out of all Slysoft programs and reinstall

a) Keep your license key file backed up safely
b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
c) Reboot
d) Try running a registry cleaner program at this point like CCleaner
e) Download Anydvd http://static.slysoft.com/SetupAnyDVD.exe
f) Exit all Slysoft programs (including Anydvd, Clonedvd2, Clonecd, Clonecdtray, Clonedvdmobile, etc.). Check Windows Task Manager if you have to.
g) At this point disable your antivirus and firewall programs
h) Reinstall
i) Reboot
j) Install your license key (if required) http://forum.slysoft.com/showthread.php?t=732
k) At this point enable your antivirus and firewall programs


If that doesn't work go on to step 2.

2. Read http://forum.slysoft.com/showthread.php?t=1307 fully

3. i. For XP with ide burners
Click this

Do what it says to do if you have XP and an ide burner/optical drive.

ii. For Vista with ide burners

Go into device manager, and check to ensure you're using standard Microsoft ide busmaster drivers.

Right click on your PCI IDE Bus Master controller, and remove it. Ensure that it also removes the driver for your DVD/CD rom. Reboot. Your system should find hardware. After your system is finished installing hardware, reboot again.

click http://forum.slysoft.com/showpost.php?p=48880&postcount=20 to get a better idea of what I'm asking for if you're using Vista.


4. a) Download imgburn. It's a free program: http://www.imgburn.com/index.php?act=download
(it's also an excellent program imo)

b) Go to Tools > Filter Driver Load Order. Click "Clipboard". Then paste the information you pasted into your clipboard into your next post (ctrl-v).


OR

visit http://forum.slysoft.com/showpost.php?p=21907&postcount=11 (thanks to Zebadee)
Use one of the programs mentioned, and list your Lowerfilters and Upperfilters in your next post.

Or for XP users only,
Click Start, Run
type regedit
Go to
HKEY_LOCAL_MACHINE\SYSTEM\Current Control Set\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

We want what's listed in "LowerFilters" and "UpperFilters". List your Lowerfilters and Upperfilters in your next post.

Before you do this visit http://www.cdr-zone.com/forum/about4719.html, and read the first post please, so you can get a better understanding of what is going on.

Do not start randomly deleting filters, please.

5. If Anydvd/Clonedvd2 is locking up at this point, then read http://forum.slysoft.com/showpost.php?p=24297&postcount=4
 
Thanks for the advice. I shut down Zone Alarm and now it works. Strange, I have had Zone Alarm for years and this has never happened before. Is there something in 6.1.7.4 that triggered a blocking from Zone Alarm? Anyway--all is well--It works again!
 
Thanks for the advice. I shut down Zone Alarm and now it works. Strange, I have had Zone Alarm for years and this has never happened before. Is there something in 6.1.7.4 that triggered a blocking from Zone Alarm? Anyway--all is well--It works again!

I have Zonealarm pro on the system I am currently typing on. I have no issues.

Anyway, I'm glad Anydvd is working for you. :clap:
 
I have ZAP also with no problems of my install of 6174. ZAP does do strange things at random times. Kind of scary really the randomness of ZAP.
 
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