Lucifer season 1 Bluray - doesn't remove protection

[TroyBennett]

Tried to create an ISO file of this for backup purposes, it wouldn't do it unless I clicked on "Keep Protection"
then it copied the ISO fine.

this happened on disc 1 of the season, haven't yet tried the other two discs

Including log file

 

[James]

Tried to create an ISO file of this for backup purposes, it wouldn't do it unless I clicked on "Keep Protection"
then it copied the ISO fine.

Please elaborate on "it wouldn't do it". Do you receive an error message? Which one?

 

[Pete]

I don't understand what you're saying.

it wouldn't do it

I'm assuming "it" is AnyDVD?
Can you explain more in detail - any error messages?

 

[Pete]

Speedyjames beat me

 

[TroyBennett]

Sorry, didn't intend to be so unspecific...

in AnyDVD, when the "Keep Protection" checkbox in unchecked and I hit the button to "Copy Disc" a dialog box comes up and says "drive E: is not ready". however, when I check the checkbox for "Keep Protection" and hit the button to "Copy Disc" it copies the disc to ISO file without error. if I then uncheck the checkbox labeled "Keep Protection" and hit copy disc again, I get the same dialog box that says "drive E: is not ready". This didn't happen with any other bluray disc that I've copied tonight.

and yes, "it" does mean AnyDVD
see my first post for the log file.

 

[Pete]

I get the same dialog box that says "drive E: is not ready".

OK, thanks.
I'm poking in the dark here: you have a number of drivers installed, some of which might interfere.
My topmost candidate for a potential hazard would be DeUHD, I'm not sure what exactly it does or whether it was designed with the possibility of AnyDVD running alongside it in mind.
I suggest to try and temporarily uninstall it, reboot and see if that makes a difference, then we'd know from where to start.
Then there's of course Daemon Tools, but they've been around so long, I think we'd know by now.
And Duplex SCSI Pass Through Direct driver, I'm not sure, what you need it for.

 

[James]

Including log file

Drive (Hardware) Region: 1 2 3 4 5 6 7 8

This is not possible. A drive can only have one region or none (unset).
Something strange is going on...

 

[TroyBennett]

After uninstalling DeUHD and restarting, the disc ripped fine... thanks for the suggestion

 

[James]

After uninstalling DeUHD and restarting, the disc ripped fine... thanks for the suggestion

Is the drive region now reported correctly? Could you please post another logfile?