In the last 24 hours I have tried to buy your software 5-6 times using two different Visa cards. I called my bank and made sure that your retail names is authorized. Regardless, the transactions are still being declined. When I called my bank back they said the card was declined due to an expiration date that was wrong. I tired again on each card making sure that the expiration date was right. The transaction is still being declined. What is going on?
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AnyStream is having some DRM issues currently, Netflix is not available in HD for the time being.
Situations like this will always happen with AnyStream: streaming providers are continuously improving their countermeasures while we try to catch up, it's an ongoing cat-and-mouse game. Please be patient and don't flood our support or forum with requests, we are working on it 24/7 to get it resolved. Thank you.
Ch3vr0n
Translator NL
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Which error are you getting? Error 66? Your bank is blocking the foreign transaction (likely due to the chinese payment processor). Your bank needs to authorize the transaction. There is no way you can authorize any "retail names", as RedFox doesn't have any retail locations or retail products.
Sorry, that is what I meant. My bank has authorized the foreign transaction payment processor.
YES! I am very happy with the resolution. Thank you so much for taking care of me.
George++
Well-Known Member
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To add to what Ch3r0n said, there may be an additional fee added to the final total on your statement. Around 4% of the total to RedFox.
So if your final cost to RedFox was, for example, US$100, what may show on your statement is a total of approximately US$104.
In my case, two separate purchases, my credit union added on a "foreign currency transaction fee" of 6% each purchase.
So if your final cost to RedFox was, for example, US$100, what may show on your statement is a total of approximately US$104.
In my case, two separate purchases, my credit union added on a "foreign currency transaction fee" of 6% each purchase.