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SO who really owns the software?

OLDieButGOODie said:
I can understand -Joe C- feelings about this. At first I'm sure many thought the same thing, and may still have it in the back of their minds.

This was why I hoped the new management would understand, and let the 50% discount for the new RedFox LTL be for everyone with an original SlySoft LTL.

I also understand, that maybe the new management needs quick input of funds to help pay to run things, but it does give some a feeling it's a money grab when less consideration of older LTL holders gives no more than the 20% gratuity.

I also understand RedFox's position on this...that THEY made no money on the old licenses, other than their pay checks, and even lost the last few checks besides, from the old SlySoft Co.

But it's really a matter of customer trust now...not money yet...the money WILL come in, faster over time, as the consumer trust in the 'new' project builds again. You really can't rush that, or it looks suspicious to some.
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I have politely listened to his opinion in almost every thread on the forum,. its time for him to go, if he is not a customer and is adamantly trying to dissuade our membership from buying a new license and telling lies and speculation about the old owners, I will not tolerate it. I am trying to give as many answers as possible, but if you continues thread after thread of this crap, I cant think of one forum that would accept his misinterpretation of the facts.
 
@RedFox 1

Joe C was SO persuasive that I purchased TWO life-time RedFox AnyDVD licenses as soon as I was able. ;)

Seriously, his ranting didn't affect my decision one way or the other. The honest treatment and attitude of the RedFox team members is what convinced me to make my purchase.
 
Ch3vr0n said:
The only thing that was officially said about downloading it was James saying he'll look into it. That goes 2 ways. Looking into it and finding its not doable, or finding out it is. Nothing has been said either way.
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As I recall the discussion about the OPD being downloadable was started when someone pulled up an OOOOOLD post by James that indicated if SlySoft were to ever go out of business, meaning AnyDVD would cease being updated, James would consider making a final release with the full OPD attached/separately downloadable.

Well, SlySoft is indeed dead, but AnyDVD as we know is being maintained and updated. The need/urgency for an OPD download is over IMO.
 
I have faith in Slysoft/RedFox, and I won't listen to someone (Joe C) that has been on this Forum for less than 1 month versus a Company that was around from 2003 to late February, and the people behind it brought the program and products back up to keep things running along.

Let Joe C have that type of record.
 
SO who really owns the software?
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Ask 20 different lawyers and you would get 50 different answers.
whatever_gong82 said:
I have faith in Slysoft/RedFox, and I won't listen to someone (Joe C) that has been on this Forum for less than 1 month versus a Company that was around from 2003 to late February, and the people behind it brought the program and products back up to keep things running along.

Let Joe C have that type of record.
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Someone's longevity shouldn't have any bearing on their credibility. What they say (and do) makes them credible or not.

There is at least one long term poster here who I wouldn't trust what they say, ever.
 
Let's just forget about Joe, he's been dealt with in a fitting manner.
 
RedFox 1 said:
I have politely listened to his opinion in almost every thread on the forum,. its time for him to go, if he is not a customer and is adamantly trying to dissuade our membership from buying a new license and telling lies and speculation about the old owners, I will not tolerate it. I am trying to give as many answers as possible, but if you continues thread after thread of this crap, I cant think of one forum that would accept his misinterpretation of the facts.
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Yes...you have a right to be angry at insults, and innuendo as facts..that's unacceptable.
I've never meant to do that, in past posts, and if I may have, I'm very sorry.
I was simply mentioning others feelings to start a conversation about it.

You do not need to worry about ME ... :)
I'm just saying I'm understanding peoples feelings.
(I was also in the retail consumer market...handling customer support issues, so I know how to help people understand)
But now that there's a discussion going on about it, you'll see it die-down after awhile.

Don't think about the money so much (I know it matters too) ... Right now all of you should be focusing on building customer trust. At least not shutting down threads is a good start. (I applaud you for that)
Don't be afraid to speak your mind, but don't ask customers to be sheep either. :)

P.S. - don't mind my rants of the 50% for all old LTL's -- I don't expect you to immediately obey me...I'm just saying what could have alleviated the negative consumer feelings about much of this. ;)

People are only saying what it looks like to them... Even though it's not that way.
It's a serious matter that can't be ignored.

The nasty ones are just a few... Don't worry about them.
...but that doesn't mean no one will not think it if you act like the OZ character saying ...
"Pay no attention to the man behind the curtain".

This crap will continue for awhile, I'm sure...but don't worry, ...the longer everyone sees you're still here, they'll be calmer.


FurryGuy said:
@RedFox 1

Joe C was SO persuasive that I purchased TWO life-time RedFox AnyDVD licenses as soon as I was able. ;)

Seriously, his ranting didn't affect my decision one way or the other. The honest treatment and attitude of the RedFox team members is what convinced me to make my purchase.
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See..? RedFox 1 ...that's my point about not being afraid to discuss this...most will vote THEIR OWN minds.
But people still need to rant or the company doesn't know how the consumer feels.
And the company needs to at least consider some changes, after awhile at least. :) to please loyal customers.

It's only basic business sense.
 
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Clams said:
For doubters...

http://news.softpedia.com/news/dvd-...shuts-down-surrounded-by-mystery-500990.shtml

What amazes me is that articles like this one (2/25/16) have been around almost since Slysoft was "murdered".
The only "conspiracy" going on is the heavy handed syndicate (mob) known as the AACS LA.
-W
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Wow...that article should show EVERYONE... That the old boss is truly on the run, and NOT at the new project at all..!
Or, is it a web-AD for the newer RedFox versions, shown in its Download Tab?
 
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FurryGuy said:
As I recall the discussion about the OPD being downloadable was started when someone pulled up an OOOOOLD post by James that indicated if SlySoft were to ever go out of business, meaning AnyDVD would cease being updated, James would consider making a final release with the full OPD attached/separately downloadable.

Well, SlySoft is indeed dead, but AnyDVD as we know is being maintained and updated. The need/urgency for an OPD download is over IMO.
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Awesome....thru discussion THIS topic has also been explained, and put to bed.
Excellent..!
 
OLDieButGOODie said:
Yes...you have a right to be angry at insults, and innuendo as facts..that's unacceptable. I've never meant to do that, and if I may have, I'm very sorry. I was simply mentioning others feelings to start a conversation about it.
You do not need to worry about ME ... :)
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Looking at his post (which was all about that "other feller") - I think he meant to say "him" not "you".
If I'm wrong - I'll be the first to hear it. :notworthy:
-W
 
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Clams said:
Looking at his post (which was all about that "other feller" - I think he meant to say "him" not "you")
-W
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Yes I know...I just needed to make sure he understood my past posts about all this...and apologies if he misunderstood them.
I'm not afraid to say I'm sorry, if I unknowingly hurt someone...some way.
 
OLDieButGOODie said:
P.S. - don't mind my rants of the 50% for all old LTL's -- I don't expect you to immediately obey me...I'm just saying what could have alleviated the negative consumer feelings about much of this. ;)
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Unfortunately, I respectfully disagree. A 50% discount would certainly have made you and perhaps many others (including me) happier, but I feel very confident, having read so many posts, that even that may not have been enough for some; they expected free. There have been tons of opinions posted on what the discount should have been.

I think RedFox needed to make a difficult business decision, to find the cross point between what they required financially from LTLs to keep the project moving forward and what they could give up to make customers swallowing the bitter pill of buying a new license more palatable. 20% is what they deemed correct, and that's the number. It's then up to us as individuals to decide whether that works for us, to "vote with our wallets" if we want to see this product continue or move on. I bought at 20% off (and probably would have done so at zero discount because of the value I place in AnyDVD). But as Chevron has stated many times before, the time for arguing or worse ranting about a different discount is behind us. And I do not find what you said to be a rant; others have been substantially more vile.
 
Thank you Yorgo ...I'm glad I don't come-off as a rant-er ...it's not my goal. (y):cool:
But I've decided to wait and see, once the "money-grab" is over. ;) if they're still here.
 
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RedFox 1 said:
You talk about Alpha members, there are no such thing as Alpha members, all members are equal and if you think post count means anything, think again. We appreciate all our members, all our supporters and try to explain the situation to those who do not understand. Some things are funny and some things are not. Trying to elude the truth with a joke is not what I am doing here. I know the customers are here are very smart people, at least 99% of them, they just are a bit misinformed. ( and yes some are informed but are upset that they have to pay again, I would be also upset) . Even if thats not the case, all posts will be answered respectfully Alpha member or not.
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RedFox1, you get my vote for customer service rep of the year!
 
OLDieButGOODie said:
Thank you Yorgo ...I'm glad I don't come-off as a rant-er ...it's not my goal. (y):cool:
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We could do "would have" - "could have" - "should have" all day. It's pointless now.
One thing that's remained perfectly clear is that the pricing structure in now set in stone and not open to further debating.
Exception: When new people come in here and discover all the changes suddenly, for the first time - they WILL rant, and they WILL vent - angrily at first.
And we need to let them do so.... I have that article link to try to explain the loss of Slysoft a bit - in hopes it helps them see it's all "for real" and not some "scam".
-W
 
I'm sorry but I think the way that they did the discount was the fairest way possible other than I would say no 50% off & just do the free yr and go back to June or July (only 6 to 9 months of ownership before closure) and if someone really just had to buy an LTL then just do 30% plus the global but you couldn't bundle it and you would've effectively still given the 50% off but I would push the free yr option and that could be renewed to an LTL later, also all this about being a long time owner of a LTL and you should've got a bigger discount is plain wrong because if you have owned it for 5 yrs or more you have definitely received your money's worth period and deserve no discount but we still got the global 20% any way (I myself fall under this length as well)and if you have owned it for less than 5yrs but more than 2 well the global 20% is perfect but the people who haven't even got 2 yrs out of a LTL are the only ones IMHO who should have complaint about global 20% and should have an extra 10% off but now do you see how much of a PITA it would be to sort all this out and it would require EVERYONE of us to go through support and not the web store to purchase and we would only be able to get the anyDVDHD license and not the other two at the same time we would have had to purchase those separately but with the way they did it we ALL can receive up to 50% off of purchase.
(y)
 
nebostrangla said:
I'm sorry but I think the way that they did the discount was the fairest way possible other than I would say no 50% off & just do the free yr and go back to June or July (only 6 to 9 months of ownership before closure) and if someone really just had to buy an LTL then just do 30% plus the global but you couldn't bundle it and you would've effectively still given the 50% off but I would push the free yr option and that could be renewed to an LTL later,
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Again, all water under the bridge, been decided. No disrespect meant but...

also all this about being a long time owner of a LTL and you should've got a bigger discount is plain wrong because if you have owned it for 5 yrs or more you have definitely received your money's worth period and deserve no discount but we still got the global 20% any way (I myself fall under this length as well)and if you have owned it for less than 5yrs but more than 2 well the global 20% is perfect but the people who haven't even got 2 yrs out of a LTL are the only ones IMHO who should have complaint about global 20% and should have an extra 10% off but now do you see how much of a PITA it would be to sort all this out and it would require EVERYONE of us to go through support and not the web store to purchase and we would only be able to get the anyDVDHD license and not the other two at the same time we would have had to purchase those separately but with the way they did it we ALL can receive up to 50% off of purchase.
(y)
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Discounting stuff aside, I generally agree with you regarding LTL, if you've had it long enough, you've probably gotten your money's worth ("loyal user" vs. "loyal customer" theory, posted elsewhere), and the current RedFox plan for recent Slysoft purchases seems fair to me.
 
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