Hi ClonedDVD. I have recieved almost three hundred dvd's in fourteen months. Out of those i had maybe three that were broken and i'm guessing that happend while being shipped by the postal service. Now i don't know about anyone else but im completely satisfied with getting that many cd's in just over a year. I didn't have to run to the store to return anything.All i have to do is put them in the mail box...or on a rare occasion run them to the post office myself when i have forgotten. While i know that others live alot closer to a Blockbuster than i do and their deal suites them it just doesn't give me what i need at a more affordable price.